Payment & Shipping

Payment

WAWA accepts the following payment methods:
Credit Cards
WAWA Gift Card

The following credit cards are accepted:
VISA
Mastercard
ApplePay
GooglePay
AmericanExpress
Maestro
ShopPay

You will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided. We use a 3D secure authentication at the checkout to ensure that your card details are safely processed.

The total order sum will be reserved on your payment card until your order is shipped from our warehouse. WAWA cannot be held responsible for any currency changes or currency exchange rates that any bank may have when exchanging the currencies, we offer. Please note, all prices quoted on the website for products include taxes/VAT. Orders may be subjected to local taxes and/or import duties at your own expense.

Shipping

We dispatch all orders within 1-2 days during business days (Monday - Friday) with the exception of sale and other peak periods where orders may take longer to process. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.

Tracking and shipping fees
You can follow your order with the tracking number included in your shipping confirmation, which you get by email as soon as we dispatch your order.

– Danish orders will be delivered within 1-3 days from the day you received your shipping confirmation.
– International orders will be delivered within 1-7 days from the day you received your shipping confirmation.

Shipping fees will be displayed in checkout before the final payment step. Shipping fees are as follows:

– Denmark: Free shipping. (Greenland and Faroe Islands are not included). 
– European Union: (incl. Norway and United Kingdom) 15 €. Shipping on orders above 70 € gets free shipping.
– Outside European Union: 20 €. Shipping on orders above 140 € gets free shipping.

Uncollected packages: WAWA will not pay shipping for uncollected packages. WAWA is not responsible for any delays caused by destination customs clearance processes. Should there be delays with any courier, WAWA cannot be held liable.

Delays
If a delivery is delayed, cannot be dispatched or only part of the order is able to be dispatched, due to items not being in stock, the consumer will be informed hereof as quickly as possible or at the latest 14 days after the order has been placed. In this case, the consumer will be given the option to terminate the order, free of charge. WAWA will refund the consumer with the sum paid as quickly as possible, though at the latest within 30 days after termination of the order.